This agreement sets out the rights, obligations and limits of responsibility between you and AidoSaaS. Please read and understand all terms before using the service.
1.1 This agreement (the "Agreement") is entered into between you (an individual or entity, the "User") and [AidoSaaS Inc.] ("AidoSaaS", "we", "us") regarding your access to and use of the website customization services and proprietary SaaS products provided by AidoSaaS (including AidoSaaS·Mall, AidoSaaS·IM, AidoSaaS·CMS and any related websites, APIs, documentation and updates, collectively the "Service").
1.2 By clicking "Agree", registering an account, or using the Service in any way, you confirm that you have read, understood and agreed to be bound by this Agreement and the Privacy Policy. If you sign on behalf of an entity, you represent that you are duly authorized to do so.
1.3 If you do not agree to any term of this Agreement, please do not use the Service.
2.1 You must provide true, accurate and complete registration information and keep it updated. You are solely responsible for any consequences arising from inaccurate information.
2.2 You are responsible for all activities that occur under your account. You must safeguard your login credentials and must not transfer, lend or share your account with any third party.
2.3 If you discover that your account has been compromised or is at risk, notify us immediately. While we verify, we may temporarily freeze the account to protect the interests of both parties.
3.1 You agree to use the Service only for lawful purposes and are solely responsible for all content you publish, transmit or store through the Service (including, without limitation, text, images, products, communications and user data).
3.2 You must not use the Service to engage in any of the following acts, including but not limited to:
3.3 We have the right to delete or block violating content and take corresponding measures based on the applicable laws, regulatory requirements or this Agreement (see Section 7).
4.1 AidoSaaS and its licensors retain all intellectual property rights in the Service, including but not limited to software, design, trademarks (including "AidoSaaS", "AidoSaaS·Mall", "AidoSaaS·IM", "AidoSaaS·CMS" and others), documentation and algorithms. No rights are granted except as expressly provided in this Agreement.
4.2 You retain the intellectual property rights in the business content you create within the Service (such as sites you build and products or assets you upload), and you grant us the processing, storage and transmission permissions necessary to provide the Service.
4.3 Ownership of custom-development deliverables (including source code and design files) is governed by a separate Requirements & Scope Specification or custom-development contract signed by both parties.
5.1 We provide the Service in accordance with the currently published pages and the plan you purchased, and make reasonable efforts to ensure its availability, security and continued development.
5.2 To improve the experience or comply with regulatory requirements, we may update or adjust features, prices or interfaces from time to time; material changes will be announced in advance on the website or by email.
5.3 Free-trial, demo or preview environments are for evaluation purposes only; we do not guarantee their continued availability or data persistence.
6.1 Paid services are billed according to the selected plan and term; the price is as shown on the order page or in the official quote. Unless otherwise agreed in writing, fees exclude taxes in your jurisdiction, which you are responsible for.
6.2 Subscription services renew automatically by default; you may disable auto-renewal before the renewal date by following the instructions on the page.
6.3 Except where required by mandatory law, paid fees are generally non-refundable; custom-development projects are settled according to the milestones and acceptance criteria in the Requirements & Scope Specification.
7.1 System maintenance, upgrades, force majeure or third-party causes may result in temporary interruptions. We will restore the Service as soon as possible and, where applicable, notify you in advance.
7.2 You may stop using the Service at any time and request account deletion. After deletion, we will process your data in accordance with the Privacy Policy and legal retention requirements.
7.3 Upon termination of this Agreement, Sections 4 (Intellectual Property), 8 (Disclaimers and Limitation of Liability), 9 (Privacy and Data) and 10 (Governing Law) remain in effect.
8.1 The Service is provided "as is". To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special or punitive damages arising from the use of or inability to use the Service.
8.2 We are not liable for your business operations, transaction results, third-party content or disputes between users conducted through the Service; you evaluate and bear those risks yourself.
8.3 In no event shall our total liability to you under the Service exceed the total fees you actually paid to us in the 12 months preceding the claim.
9.1 We collect, use and protect your data in accordance with the Privacy Policy. We offer public cloud, private deployment and multi-tenant isolation; sensitive data can be kept on-premises so it never leaves your corporate network.
9.2 You understand and agree that, to comply with Section 3 and respond to lawful requests from competent authorities, we may cooperate in providing relevant information to the extent required by law.
9.3 Unless manually configured otherwise, AidoSaaS·IM chat content is encrypted at rest with server-side AES-256-GCM (not end-to-end encryption); you should safeguard your own keys and credentials.
10.1 This Agreement is governed by, and construed and enforced in accordance with, the laws of the United States of America [State of Registration, e.g., Delaware], without regard to its conflict-of-laws rules.
10.2 Disputes arising under this Agreement shall first be resolved through good-faith negotiation; if negotiation fails, the dispute shall be submitted to [the competent courts / arbitration institution of the US state of registration]. To the extent that mandatory provisions of your jurisdiction apply (e.g., consumer protection), such mandatory provisions shall prevail.
10.3 If any provision of this Agreement is held invalid or unenforceable, the remaining provisions remain in full force and effect.
11.1 We may revise this Agreement from time to time. The revised version will be published on this page with an updated date. If changes are material, we will notify you by reasonable means. Your continued use of the Service after the changes take effect constitutes acceptance of the revised terms.
11.2 Contact us: [email protected] · Operator: [AidoSaaS Inc.], Registered Address: [US Registered Address].